Reports:

1. According to my reports profitable items are being reported with a negative percentage.

   • Make sure you have a Profit Margin and an ROI Return on Investment; The amount, expressed as a percentage, that is earned on a company's total capital calculated by dividing the total capital into earnings before interest, taxes, or dividends are paid. set up.

     • When you first log into FeedPerfect, click Settings next to the store you need to update.

     • Go to the FeedPerfect Settings tab

     • Enter in Profit Margin and ROI Date Range.

     • Click Save

   Note: These changes to ROI or Profit Margin will not affect historical data. All change will be reflected in future reports.

2. I've input a number for Profit Margin and ROI Date Range, but I still get a negative ROI.

   • Changes made to ROI or Profit Margin do not take effect on historical data. Any changes made here will be reflected in future reports.

Google Product Search:

1. I cannot assign categories or cost per click to my items in Google.

   • Google doesn't categorize products in their feed.

All Feeds:

1. The information being displayed in my feeds is not the same information I have listed in FeedPerfect.

   • If you were using another software to manager your feeds (i.e. Solid Cactus Tools) make sure your accounts are disabled there.

Yahoo Store:

1. What's the difference between objinfo.xml and catalog.xml?

   • Objinfo.xml brings the basic properties for each item to the feed. (i.e. name, code, id, price, caption.) Catalog.xml brings custom properties along with the basic properties (i.e. name, code, brand, manufacturer, UPC)